APRA CPS 230 Operational Risk Management

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Build End-to-End Resilience, Not Just a Paper Trail

APRA CPS 230 Compliance

CPS 230 is not just another compliance requirement, it’s a shift in how APRA-regulated entities must approach operational risk, business continuity, and service provider oversight. At Escalate Consulting, we go beyond the checklist. We partner with you to embed capability and resilience that withstands real-world challenges.

APRA CPS 230 Compliance

CPS 230 Services

Tailored Uplift. Proven Delivery. Independent Expertise.

Our support is structured to align with your maturity, operating environment, and timeline. Whether you’re starting your journey or refining your approach, Escalate Consulting delivers structured, outcomes-focused CPS 230 compliance services.

Our CPS 230 Compliance Framework

Escalate Consulting structures its CPS 230 compliance programs around the following pillars:

Gap Analysis & Compliance Roadmap
  • Review current maturity and identify compliance gaps.
  • Deliver an actionable roadmap aligned to CPS 230 timelines.
  • Prioritise high-impact areas and provide executive-level reporting.
Operational Risk Management Framework (ORMF)
  • Develop or uplift your ORMF aligned to risk appetite and strategy.
  • Define responsibilities, processes, and control mechanisms.
  • Support effective risk identification, assessment, and reporting.
Critical Operations & Tolerance Levels
  • Identify and assess critical operations through structured analysis.
  • Define and document Board-approved tolerance levels.
  • Assign executive accountability and develop an ongoing review process.
Business Continuity Program Uplift
  • Review, update, and align your BCPs with CPS 230 expectations.
  • Integrate with risk and critical operation strategies.
  • Establish ongoing improvement and scenario-based testing.
Testing Program & Scenario Exercises
  • Design and deliver systematic testing aligned to tolerance thresholds.
  • Incorporate operational, cyber, supply chain, and continuity events.
  • Use our proven ‘Continuity Five’ model to guide testing coverage.
Material Service Provider Management
  • Develop or uplift your Service Provider Management Policy.
  • Identify material service providers and build a compliant register.
  • Support uplift of agreements and risk processes to meet CPS 230.
Training, Governance & Change Management
  • Deliver training to uplift knowledge across all levels of the business.
  • Support Steering Committee setup and Board engagement.
  • Provide project management, documentation, and closure reporting.

Trusted by Leading APRA-Regulated Entities

We are the preferred partner for CPS 230 delivery across banking, insurance, and superannuation. Our current and recent clients include tier-1 and tier-2 institutions that trust Escalate to deliver on time, within budget, and with rigour.

Escalate Consulting experts leading workplace emergency preparedness and risk mitigation workshops
Escalate Consulting team profile introducing business continuity and risk management leaders

Compliance Is Just the Beginning

Achieving CPS 230 compliance is not the end goal, embedding a culture of operational resilience is. Our partnership doesn’t stop at submission. We work with you to ensure capabilities are understood, integrated, and sustainable beyond the compliance date.

Ready to Uplift Your CPS 230 Program?

Escalate Consulting provides the confidence, structure, and independence your organisation needs to succeed.

Talk to us today.

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why choose us

Why Escalate Consulting?

  • End-to-End Support – From gap analysis to executive sign-off, we manage and deliver the full CPS 230 scope.
  • Independent Expertise – Trusted by APRA-regulated banks, insurers, and super funds across Australia.
  • Practical Implementation – We don’t just design frameworks, we help you make them work.
  • Board-Ready Outputs – Executive-level documentation that withstands scrutiny and drives confidence.
  • Seamless Integration – We align CPS 230 compliance with your existing risk, resilience, and governance frameworks.
Escalate Consulting reviewing insurance industry best practices and risk mitigation approaches with clients