Crisis Team Training
What Our Crisis Team Training Covers
We tailor every session to your team, risk profile, and maturity level. Core elements include:
- Roles and Responsibilities – Understanding strategic, operational, and support roles within the CMT
- Activation and Escalation – Knowing when and how to activate your Crisis Management Plan
- Meeting Rhythm and Agenda Management – Running effective crisis meetings, from briefings to decision logs
- Crisis Decision-Making Under Pressure – Making timely decisions using logic, evidence, and strategic judgement
- Building Situational Awareness – Techniques to filter, assess, and act on rapidly changing information
- Communication and Stakeholder Management – Aligning internal and external messaging
- Interface with Business Continuity & Emergency Management – Clear role demarcation and effective handover
All content reflects ISO 22361 guidance and incorporates lived experience from real events.
Training Formats to Suit Your Team We offer
CMT Induction Training
For new members or new structures
Crisis Leader Briefings
Executive training focused on leadership, governance, and decision authority
Refresher Workshops
Maintain team readiness and update capability
Custom Scenarios and Tabletop Exercises
Embedded training using tailored simulations
Train-the-Trainer
Build internal capacity for ongoing crisis training
Sessions are available in person, virtually, or in hybrid formats.
Decision-Making in a Crisis
Effective crisis leadership demands more than process; it demands clarity of judgement.
ISO 22361 highlights that decision-making must be grounded in good information management, situational awareness, and alignment with organisational values and objectives. Leaders must assess potential consequences, manage dilemmas, and act decisively in the absence of perfect information.
Our training includes practical decision-making exercises that simulate these conditions developing leaders who can think clearly, act confidently, and adapt to evolving scenarios.
Why Escalate Consulting?
- Aligned with ISO 22361 – We train to the standard while keeping it practical and real
- Lived Experience – Facilitators who have led and supported crisis responses across sectors
- Role-Based Focus – We train your actual team in their actual structure
- Tools You Can Use – Agendas, logs, situation reports, and decision-making templates
- Practical and Engaging – Interactive, scenario-driven, and outcome-focused
