CS Energy
By conducting an objective review and update of their existing Crisis Management Plan along with two Crisis Management training sessions......
BCP – Mitigate against disruption and focus on business continuity
We help you identify those functions, activities and processes that are critical to enable your business to continue to function in the face of a disruption.
The practical approach to Business Continuity
How you’ll benefit
Escalate Consulting believes in taking practical approach to Business Continuity, whilst still aligning with International Standards, Good Practice Guides and Industry Good Practice.
Put simply an Escalate Business Continuity Plan is one that you can use!
Escalate consulting follows the required ‘Good Practice’ steps to establishing Business Continuity:
- Analyse
- Design
- Implement
- Validate
The key differentiator is client engagement to ensure the usability of the plans – rather than forced process.
Escalate firmly believes that Business Continuity is not complete without Recovery Plans that cover your Critical Business Functions.
In consultation with the organisation, Escalate will ensure you are prepared to mitigate against disruption and have clear processes and procedures to maintain functionality!
Identify critical business functions and the resources required to support them
Understand how resilient critical providers are in being able to maintain supply to your organisation
Recover processes, functions and activities in accordance with your organisational priorities and objectives
Undertake long-term recovery of processes, functions and activities for your organisation
Conduct post-incident reviews to identify key learnings
Business Continuity Methodology
Escalate Consulting addresses the ‘Continuity Five’ to safeguard critical business activities:
- Loss of Personnel
- Loss of IT Systems
- Denial of Access to Site
- Loss of Utilities or Equipment
- Critical Supplier Disruption
Business Resilience Maturity Model
Resilience is a continuous journey.
Escalate uses a three-tier model to benchmark and enhance organisational resilience:
- Foundation
- Governance and suitability of plans/processes for disruptions.
- Capability
- Team preparedness and familiarisation with plans.
- Application
- Effective use of plans during real disruptions.
The Escalate Approach:
- Assess current maturity level.
- Provide recommendations to advance resilience maturity.
Supporting Your Journey
Resilience maturity requires ongoing effort.
Escalate offers:
- Establishing foundational plans.
- Building team capabilities.
- Ensuring continued program relevance and effectiveness.
Proposed Project Approach
-
Project Engagement
Focus:
- Define expectations, scope, deliverables, and timelines.
- Key steps include:
- Objective setting and approval.
- Logistical planning and preparedness.
- Project closure.
Key Deliverables:
- Project Plan (updated throughout the project).
- Development of a Business Continuity Policy.
-
Business Continuity – Business Impact Analysis (BIA)
Process:
- Identify critical business functions, resources, and IT systems.
- Assess recovery objectives and identify gaps or shortfalls.
Activities:
- 1.5-2 hour interviews with process owners.
- Analysis of resources: people, systems, locations, dependencies, and equipment.
- Risk assessment against the Continuity Five.
Key Deliverable:
- Comprehensive BIA Summary Report outlining critical business functions and recovery recommendations.
-
Business Continuity Plan (BCP)
Definition:
A structured plan ensuring response, recovery, and resumption of operations after disruptions.
Components:
- Strategic response and escalation requirements.
- Crisis Management Team roles and responsibilities.
- Communication strategies and stakeholder management.
- Alignment with standards (ISO 22301:2019) and best practices.
Key Deliverable:
- Customised BCP tailored to client needs and complexity.
-
Validation Activities – Training/Simulation
Activities:
- 3-hour session: 2-hour training + 1-hour scenario exercise.
- Tailored scenarios developed in consultation with the client.
- “Hot debrief” and full Simulation Report documenting outcomes, strengths, vulnerabilities, and recommendations.
Key Deliverable:
- Detailed Simulation Report.
-
Project Closure / Assurance Statement
Deliverable:
- Comprehensive project closure report.
- Maturity assessment and roadmap for ongoing resilience development.
Resources and Timings
Client Role:
- Appoint a coordinator to manage approvals, participant selection, and feedback tracking.
Timeframe:
- Estimated 6-12 months based on priorities and availability.
Focus:
- Efficient preparation to ensure effective outcomes and knowledge transfer.
Every organisation should be looking to improve its resilience and the ideal tool is ReadyBC.
ReadyBC is the latest innovation in BC software designed to simplify, streamline, and customise Business Continuity management for any business, regardless of size or complexity.
Map dependencies and generate a real-time list of resources required across your organisation as ReadyBC takes your business continuity to the next level.
Business Continuity Planning Consultants
Australia-wide and across the globe
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See how we’ve helped our clients
Griffith University Case Study
Escalate Consulting has acted as a Risk and Resilience advisor for Griffith University, providing direct support since April 2020......
QLD Cricket Case Study
Escalate Consulting has assisted Queensland Cricket in reviewing their Risk and Resilience documentation, in line with good practice, to build capability for the organisation to deal with current and potential future disruptive events....